Covid Instructions

COVID-19 UPDATE

5TH September 2021

Although restrictions have now been lifted, we make it a priority to still take extra safety precautions to ensure that our staff and clients are staying safe.

For the safety of both Clients and Cleaners, we have introduced the following rules

Cleaners must not clean if anyone in their household has symptoms (however mild), shielding or self-isolating
Clients must not allow cleaning if anyone in their household has symptoms (however mild), shielding or self-isolating
Clients must stay in a different room to the cleaner. Social distancing of at least 2 metres must be maintained at all times

Social Distancing & Face Coverings

Cleaning is one of the few exceptions for entering people’s homes; it is incredibly important that cleaners respect Government guidelines and clients’ wishes when they are entering a property.

Cleaners must at all times observe social distancing of 2 metres from anyone in the property
Face coverings are not mandatory, however if the client asks for them to wear one, then they should be prepared to do so
As always cleaners must never under any circumstances, take anyone (including children) with them to a clean

All cleaners must follow our detailed cleaning and safety guidelines

These are based on the latest guidelines from Public Health England, Health Protection Scotland and the NHS.

Thoroughly wash their hands before, during and after their cleans with warm soapy water
Surfaces should be cleaned using regular products and then where possible, disinfected using a product that is certified to kill 99.9% of germs, such as Dettol Antibacterial Surface Cleaner Spray or extra Protect Sanitiser
Special attention should be paid to “high touched” areas such as; door and cupboard handles, light switches, TV remotes, tables, countertops etc
Warm water (not hot or cold) should be used when cleaning surfaces and mopping floors, to maximise the effectiveness of cleaning products
Use disposable or machine washable gloves
Open windows where possible for ventilation
Wash cleaning cloths and mop covers at a high temperature (60°C or above) after every use
Avoid shaking dirty laundry and soft furnishings such as bath mats and rugs

Covid Instructions

For the safety of both Clients and Cleaners, we have introduced the following rules

Social Distancing & Face Coverings

All cleaners must follow our detailed cleaning and safety guidelines

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